Refund policy

What is your return policy?

Our goal is that all our customers are satisfied with their orders. Should you need to return an item for any reason, please email us at info@familywineriesdirect.com or call us at 707-266-5255.

How do I return a product?

Please email us at info@familywineriesdirect.com or call 707-266-5255 for specific instructions.

California Orders: Per state law, if you order was shipped to a California address, alcohol returns can only be accepted if the product is spoiled or otherwise unfit for consumption, or purchased in error.